CASHIER

Description: HOUCHENS FOOD GROUP, INC.
Cashier Department: Grocery Job Status: Full/Part Time FLSA Status: Non-Exempt Reports To: Store Manager/Assistant Manager Grade/Level: Amount of Travel Required: No travel required Work Schedule: Positions Supervised: Flexible None POSITION SUMMARY Responsible for working a shift both accurately and efficiently, within Company policy, to ensure that the shift contributes to increased profitability of the store.
Receive and disburse money in establishments other than financial institutions.
Usually involves use of electronic scanners, cash registers, or related equipment.
Often involved in processing credit or debit card transactions and validating checks.
ESSENTIAL FUNCTIONS Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Greet customers entering store.
Maintain clean and orderly checkout areas.
Establish or identify prices of goods and services using cash registers, or optical price scanners.
Redeem coupons.
Resolve customer complaints.
Answer customers' questions, and provide information on procedures or policies.
Weigh items sold by weight to determine prices.
Calculate total payments received during a time period, and reconcile this with total sales.
Compute and record totals of transactions.
Process merchandise returns and exchanges.
Request information or assistance using paging systems.
Stock shelves, and hang tags Compile and maintain non-monetary reports and records.
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Observe schedule shift hours as assigned by store manager and/or assistant manager.
Abide by all city, county, state and federal regulations.
Give all customers prompt and courteous service.
Perform specific tasks as assigned by store manager and/or assistant manager.
Notify store manager and/or assistant manager of all cash discrepancies.
Operate shift within Company guidelines to achieve sales and profit.
Properly record all shift hours worked on the time clock.
Verify and sign the time ticket report.
Record all sales at time of purchase.
Accurately record all markups, markdowns, spoilage and store use of merchandise according to company procedures.
Prepare shift-checkout report at the end of shift according to Company procedures.
Advise Store Manager and/or Assistant Manager of any personnel situations or policy violations having a negative effect on store operations.
Advise any other store cashier with problems concerning store operations to take with store manager and/or assistant manager.
Follow company policy by maintaining a low cash drawer and utilizing the safe, as instructed by store manager and/or assistant manager.
Complete shift-checkout report at appropriate times as instructed by store manager and/or assistant manager.
Follow correct vendor check-in procedures, within company guidelines and as instructed by store manager and/or assistant manager.
Perform a variety of cleaning duties such as cleaning front windows, around check stands, clean out carts, sweep floors, dust shelves and lift and carry trash to outside containers.
Clean parking lot and grounds surrounding the store.
POSITION QUALIFICATIONS Competency Statement(s) Accountability - Ability to accept responsibility and account for his/her actions.
Accurate - Ability to perform work accurately and thoroughly.
Analytical Skills - Ability to use thinking and reasoning to solve a problem.
Communication, Oral - Ability to communicate effectively with others using the spoken word.
Communication, Written - Ability to communicate in writing clearly and concisely.
Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
Decision Making - Ability to make critical decisions while following company procedures.
Detail Oriented - Ability to pay attention to the minute details of a project or task.
Enthusiastic - Ability to bring energy to the performance of a task.
Friendly - Ability to exhibit a cheerful demeanor toward others.
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Organized - Possessing the trait of being organized or following a systematic method of performin a task.
Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
Relationship Building - Ability to effectively build relationships with customers and co-workers.
Reliability - The trait of being dependable and trustworthy.
Responsible - Ability to be held accountable or answerable for one’s conduct.
Tactful - Ability to show consideration for and maintain good relations with others.
Team Building - Ability to convince a group of people to work toward a goal.
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Tolerance - Ability to work successfully with a variety of people without making judgments.
Working Under Pressure - Ability to complete assigned tasks under stressful situations.
EOE Education Less than high school education Experience No prior experience necessary SKILLS & ABILITIES Computer Skills General Other Requirements Required to have access to a phone at all times, able to read and understand operating instructions for equipment in the store such as electronic cash register, able to operate a cash register for up to 8 hours or longer, able to lift 25 pounds at least once during shift and have good oral communication skills.
Must be able to preform basic mat calculations in order to make change, complete shift reports and account for a variety of products during vendor check in.
PHYSICAL DEMANDS Physical Abilities Lift /Carry Stand C (Constantly) 10 lbs or less O (Occasionally) Walk O (Occasionally) 11-20 lbs O (Occasionally) Sit O (Occasionally) 21-50 lbs N (Not Applicable) Handling / Fingering C (Constantly) 51-100 lbs N (Not Applicable) Reach Outward C (Constantly) Over 100 lbs N (Not Applicable) Reach Above Shoulder N (Not Applicable) Climb N (Not Applicable) Crawl N (Not Applicable) Squat or Kneel O (Occasionally) Bend O (Occasionally) Push / Pull 12 lbs or less N (Not Applicable) 13-25 lbs N (Not Applicable) 26-40 lbs N (Not Applicable) 41-100 lbs N (Not Applicable) N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.
5+ hrs/day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.
5 - 5.
5+ hrs/day) C (Constantly) Occupation requires this activity more than 66% of the time (5.
5+ hrs/day) Other Physical Requirements Vision (Near, Distance, Depth Perception) Sense of Sound (Ability to hear telephone ring and any emergency alarm) Sense of Smell Sense of Touch Ability to wear Personal Protective Equipment (PPE) (Agree to wear back belt when lifting and handling heavy objects.
) WORK ENVIRONMENT Grocery Prepared by : ____________________________ Date: _______________________________ Approval Signature: ___________________________ Date: ____________________________ Approval: ___________________________________ Approval: ___________________________________ Requirements: Required Knowledge Skills and Abilities Cashier experience in a similar position or proficiency in a similar task Exceptional customer service skills & the ability to help maintain a customer focused culture Ability to use a cash register (point of sale or POS system), computer, telephone, and other equipment as needed Ability to work as part of a team and interact with customers of various socioeconomic levels, persons in differing company roles, vendors, guests and ACE corporate representatives.
A continuous pattern of regular and prompt attendance is required.
Must be able to work a flexible schedule of nights, days, weekends, and holidays Physical Requirements The minimum physical requirements for this position include: Ability to stand for an extended period of time, walk, reach, and bend to perform job duties Move and handle merchandise up to 40 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth Job responsibilities may change based on the needs of the business.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate occasionally works near moving mechanical parts.
The associate may work near outside weather conditions.
The noise level in the work environment is usually moderate.