*About us*
Triple Barrel Social Club is a small business in Franklin, KY offering a members-only setting for tournament and cash poker, darts, cornhole, and billiards to the Nashville and Bowling Green areas.
We are looking for team members who will take responsibility of their role to create a memorable club experience.
*Company Standards of Conduct*
All Triple Barrel Social Team Members are expected to always conduct and carry themselves in a professional manner.
Team Members are required to observe the Company’s standards, work requirements and rules of conduct.
Safety is an essential work function.
*Responsibilities*
* Greet all new and existing members
* Provide courteous and friendly service to all staff and guests
* Manage customer flow including seating and wait lists
* Answer phone calls and customer questions
* Maintain a safe, clean, organized, supplied, and secure workstation
* Accurately complete and document customer transactions
* Verify balances and safeguard assets
* Track, update, and restock inventory
* Consistently communicate with management and other staff, immediately reporting any infractions, issues, concerns, or needs for assistance
* Stay up-to-date on player services operations and relevant laws
* Maintain comprehensive knowledge of all current and upcoming promotions, events, and special offers throughout the property and effectively communicate to guests
* Fulfill all promotional offers by the club, including but not limited to coupons, prizes, redemption, and drawing tickets
*Qualifications*
* High school diploma or equivalent preferred
* Accounting or math degree preferred
* 6+ months customer service experience preferred
* Minimum 1 year poker experience preferred
* Experience with point-of-sale system preferred
* Consistent and regular attendance
* Availability to work varied shifts (including nights, weekends, overtime, and holidays)
* Ability to lift up to 30 lbs or exert up to 30 lbs of force to move objects
*Skills*
* Excellent written and verbal communication
* Ability to perform counting and multiplicative math with ease
* Fine motor and manual dexterity
* Establish and maintain positive guest and staff relationships
* Maintain confidentiality of sensitive information
* Flexibility to manage multiple tasks/task switch/respond as needed
* Exceptional attention to detail and precision in customer transactions, inventory tracking, and promotion fulfillment
Job Type: Part-time
Pay: $10.
00 - $20.
00 per hour
Expected hours: 8 – 35 per week
Benefits:
* Employee discount
Shift:
* 10 hour shift
* 12 hour shift
* 4 hour shift
* 8 hour shift
* Evening shift
* Night shift
Weekly day range:
* Weekends only
Ability to commute/relocate:
* Franklin, KY 42134: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
* What is your experience with poker?
* What is the best way to contact you?
Experience:
* Customer service: 1 year (Preferred)
Shift availability:
* Night Shift (Preferred)
* Overnight Shift (Preferred)
Work Location: In person