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Posted : Tuesday, September 03, 2024 05:12 AM
Hotel:
Bowling Green Holiday Inn
Night Auditor
Full time
Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Availability: Full Time, 3rd Shift (11pm-7am)
Pay: $15/hr
Join the vibrant team at Holiday Inn Bowling Green as a Night Auditor, where your role is not just about numbers but becoming a key part of our guest experience!
In this unique position, you will blend the responsibilities of front desk service with accounting precision to ensure a smooth operation and an exceptional stay for our guests.
As a Night Auditor, you'll collaborate closely with both the accounting and front desk teams, ensuring accurate financial reporting while providing stellar guest service during the night hours.
This role offers a fantastic opportunity for growth within the hospitality and finance sectors, supported by a culture that values learning and development.
What sets this position apart is the chance to be the face of the hotel during the night, offering a personalized service that contributes significantly to guest satisfaction and loyalty.
If you're looking for a role where your attention to detail and passion for hospitality can shine, we would love to welcome you to our team! Responsibilities You will conduct end-of-day operations which include but are not limited to auditing, balancing, and reporting on the day's financial activities.
This requires a keen eye for detail to ensure accuracy in all transactions.
We expect you to manage guest check-ins and check-outs during the night hours with professionalism, addressing any concerns or inquiries they may have promptly.
You shall maintain accurate records of all hotel transactions including reservations, cancellations, and room assignments made during your shift.
You will prepare and distribute daily reports to relevant departments, highlighting key financial data, occupancy rates, and any issues that arose overnight.
We expect you to monitor and respond to incoming emails or messages that pertain to guest services or reservations, ensuring that all communications are handled efficiently.
You shall perform basic accounting tasks such as managing petty cash, preparing bills and invoices for guests, and processing payments securely.
You will also oversee the safety and security of the hotel during the night by conducting regular rounds to check for any irregularities or unauthorized access within the premises.
We expect you to provide exemplary customer service at all times, resolving any guest issues with patience and empathy, to ensure a comfortable and satisfying stay.
Requirements You must possess strong mathematical skills to accurately handle cash transactions and balance financial records.
You should have a keen eye for detail to ensure all accounting procedures comply with legal standards.
We require proficiency in using hotel management software to manage guest check-ins, check-outs, and billing processes efficiently.
You need to demonstrate excellent problem-solving abilities to address guests' concerns and resolve any issues that arise during the night shift.
We expect you to maintain a high level of professionalism and confidentiality when handling sensitive information.
You should be able to work independently with minimal supervision, ensuring all tasks are completed accurately and on time.
We look for individuals who are committed to providing exceptional customer service, enhancing guest satisfaction throughout their stay.
You must ensure clear and effective communication with day staff to relay important information regarding guest accounts and hotel operations.
Skills Attention to detail Financial reporting Customer service Time management Problem-solving Data entry accuracy Auditing procedures Conflict resolution Hospitality software proficiency Communication skills __________________________________________________ When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests.
We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests.
These benefits include: Daily Pay Significant Travel Discounts on Marriott and/or Hilton properties 401k Plans Medical Insurance Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
_____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
This may differ in other locations due to cost of labor considerations.
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales.
Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.
Notice of candidate Privacy Rights: https://atriumhospitality.
com/privacy-policy/
As a Night Auditor, you'll collaborate closely with both the accounting and front desk teams, ensuring accurate financial reporting while providing stellar guest service during the night hours.
This role offers a fantastic opportunity for growth within the hospitality and finance sectors, supported by a culture that values learning and development.
What sets this position apart is the chance to be the face of the hotel during the night, offering a personalized service that contributes significantly to guest satisfaction and loyalty.
If you're looking for a role where your attention to detail and passion for hospitality can shine, we would love to welcome you to our team! Responsibilities You will conduct end-of-day operations which include but are not limited to auditing, balancing, and reporting on the day's financial activities.
This requires a keen eye for detail to ensure accuracy in all transactions.
We expect you to manage guest check-ins and check-outs during the night hours with professionalism, addressing any concerns or inquiries they may have promptly.
You shall maintain accurate records of all hotel transactions including reservations, cancellations, and room assignments made during your shift.
You will prepare and distribute daily reports to relevant departments, highlighting key financial data, occupancy rates, and any issues that arose overnight.
We expect you to monitor and respond to incoming emails or messages that pertain to guest services or reservations, ensuring that all communications are handled efficiently.
You shall perform basic accounting tasks such as managing petty cash, preparing bills and invoices for guests, and processing payments securely.
You will also oversee the safety and security of the hotel during the night by conducting regular rounds to check for any irregularities or unauthorized access within the premises.
We expect you to provide exemplary customer service at all times, resolving any guest issues with patience and empathy, to ensure a comfortable and satisfying stay.
Requirements You must possess strong mathematical skills to accurately handle cash transactions and balance financial records.
You should have a keen eye for detail to ensure all accounting procedures comply with legal standards.
We require proficiency in using hotel management software to manage guest check-ins, check-outs, and billing processes efficiently.
You need to demonstrate excellent problem-solving abilities to address guests' concerns and resolve any issues that arise during the night shift.
We expect you to maintain a high level of professionalism and confidentiality when handling sensitive information.
You should be able to work independently with minimal supervision, ensuring all tasks are completed accurately and on time.
We look for individuals who are committed to providing exceptional customer service, enhancing guest satisfaction throughout their stay.
You must ensure clear and effective communication with day staff to relay important information regarding guest accounts and hotel operations.
Skills Attention to detail Financial reporting Customer service Time management Problem-solving Data entry accuracy Auditing procedures Conflict resolution Hospitality software proficiency Communication skills __________________________________________________ When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests.
We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests.
These benefits include: Daily Pay Significant Travel Discounts on Marriott and/or Hilton properties 401k Plans Medical Insurance Other property specific benefits Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
_____________________________________________ Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
This may differ in other locations due to cost of labor considerations.
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales.
Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.
Notice of candidate Privacy Rights: https://atriumhospitality.
com/privacy-policy/
• Phone : NA
• Location : Bowling Green, KY
• Post ID: 9133709275
