Med Spa Front Office Coordinator - Part-Time

Description: JOB SUMMARY 9a-5p 3 days per week Ensures that front office operations at R+ Med Spa run smoothly and efficiently.
Primary responsibilities include greeting clients, scheduling appointments, answering phone calls, processing payments, assisting with product sales and education, maintain inventory and handling sensitive information.
The Front Office Coordinator must be personable, presentable, and organized.
Requirements: Minimum Education High School Diploma, required Associate’s or Bachelor’s Degree, preferred Minimum Work Experience Medical office experience preferred Basic computer skills required Exemplary organizational skills required Experience processing collections and daily deposits Experience with inventory management Coordinates and manages small projects, events and mailings Required Skills Excellent communication skills Proficient in data entry Excellent multi tasker Ability to work independently as well as team setting Exemplary customer service skills Functional Demands Physical Requirements Sitting - 16 – 31% Walking - equal to or greater than 32% Standing - equal to or greater than 32% Bending/Squatting - 16 – 31% Climbing/Kneeling - 16 – 31% Twisting - 16 – 31% Visual and Hearing Requirements Must be able to hear clearly with assistance.
Must be able to see with corrective eyewear.
Color vision ability required.
Physical/Environmental Requirements Lifting - 0-50 lbs, 50 or more with assistance Carrying - 0-50 lbs, 50 or more with assistance Pulling - Up to 100 lbs Pushing - Up to 100 lbs OSHA Category High potential for direct exposure ESSENTIAL FUNCTIONS Full-time, trained and certified on necessary devices and treatments Provides exceptional customer service in person and on the phone to clients, staff, and vendors Knowledgeable of all aesthetic services rendered and products offered Schedules client appointments and coordinates reminders Coordinates check in and check out; welcoming and assisting clients Collects and processes all payment transactions Responds to client issues and returns calls and emails to clients in a prompt manner Promotes retail sales and treatments Manages EMR platform Manages inventory and reports itemized list to Office Manager Coordinates small projects NON ESSENTIAL FUNCTIONS Maintains Front Office Manual, updating all forms, manuals and charts as necessary Oversees office supplies; organizing, maintaining and communicating needs on a weekly basis to Office Manager Maintains staff break room, event room, and treatment rooms as needed; including room set up and clean up Coordinates the maintenance of devices and office equipment ORGANIZATIONAL EXPECTATIONS T.
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Pledge I Will Show Compassion -see all patients, family members, coworkers, physicians, and anyone else at T.
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as my customer.
-recognize that each and every interaction I have at T.
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Regional Health matters -show kindness and compassion towards my customers at all times -be sensitive to the personal and private needs of every customer I Will Cooperate With Others -maintain zero tolerance for abusive behavior -listen and be willing to accept fault when I make a mistake -never underestimate the power of an apology -refrain from blame and judgment -bring a sense of calm to stressful situations I Will Collaborate With Others -value myself and every coworker as an equal part of one GREAT team working together -treat others in a way that I would like to be treated -participate only in conversations that are courteous, respectful, and reflect positively on my teammates and T.
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Regional Health -foster a calm and pleasant atmosphere, and refrain from gossip, rumors, and insults -speak honestly, seek truth, and act with integrity towards my teammates -value the uniqueness and expertise that each team member contributes to the whole -meet the need of the moment, regardless of whether or not it is considered part of my job I Will Communicate -smile - at everyone -always introduce myself, my role, and my purpose use body language, eye contact, and tone of voice that shows respect in every interaction -follow the 10/5 rule: always acknowledging people at 10 feet away with a smile and always greeting people at 5 feet away -escort any customer in need (visitors, patients) to their destination I Will Adapt To Change -be a part of the solution when I am presented with a challenge -embrace change and set the example for those around me -accept openly when there are changes that T.
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Regional and/or I have no control over -manage the expectations of others by explaining duration and next steps as often as needed I Will Be A Champion -serve with passion -view myself as an owner of T.
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Regional Health and act accordingly -take responsibility for the physical appearance of T.
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Regional Health, including my work area -go out of my way to daily thank and compliment my customers and coworkers -dare to make a difference and be exceptional -constantly try to improve myself and T.
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Regional Health -speak positively about T.
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Regional, while at work and in public places outside of work